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BILLING ADMINISTRATION LEAD SPECIALIST

Published on June 17, 2026 12:00 AM


Department: Revenue Management


Region:


Number of vacancies: 4


Key Responsibilities:

Carries out activities aligned with theplans and programs of the Section and complieswith the Rules on the Transmission Wheeling Rates (RTWR),Rules, Terms and Conditions for the Provision of Open Access Transmission Service (OATS Rules), Ancillary ServicesProcurement Plan (ASPP) and its Recovery Mechanism (AS-CRM), PhilippineGrid Code (PGC) and other ERC issuances, rules and regulations.

Responsibility 1: POWER BILL ADMINISTRATION

Administers all power bill-related inputs in the processing of monthlytransmission charges of customers, and billing­related adjustments.

Tasks:

  1. Conduct transactions in the billing system for the following:

·      New customer;

·      New metering point;

·      Changes in metering point (removal, transfer, application of losses);

·      Changes in the applicable billing formula; and

·      Updating of applicable charges such as Connection Charge/ResidualSub transmission Charge, and Value Added Tax.

  1. Validates and conducts assessment of billing determinants per metering point of each customer based on the Load Profiles (meter data); 
  2. Administers the customers’ billing-related updates and adjustments in the billing system;
  3. Validates the per metering points billing determinants of each customer generated from the billing system to check the correctness specially with the administered updates and adjustments;
  4. Validates the Power Delivery Service, Ancillary Services, and other Pass-Through Rates generated from the billing system;
  5. Validate the Metering Service Provider Charges generated from the billing system;
  6. Validates the Ancillary Services VATable and non-VATable proportions generated from the billing system;
  7. Reviews the billing charges per customer and per service type to ensure accuracy of computed charges;
  8. Prepares simulations and options for the resolution on customer billing disputes and other billing concerns;
  9. Prepares the billing statements for non-core technical services provisions of NGCP;
  10. Prepares billing adjustments related to VAT exemptions of customers and 5% withholding tax (BIR Forms 2307); and
  11. Prepare billing simulations for prospective customers.

Responsibility 2:  BILLING-RELATED DATA MANAGEMENT AND OTHER BILLING RELATED TASKS

Secures and maintainsdatabase on billing-related information used in reports, simulations and/or studies.

Tasks:

  1. Gathers and maintains updated database information of all customers pertaining to billing related matters;
  2. Prepares billing-related reports, presentation materials, and other transmission billing information to address the request of government and regulatory agencies;
  3. Proposes developments for the billing system and other systems or applications used by NGCP in coordination with the Information Technology Department (ITD);
  4. Provides technical support to NGCP Management and other functional groups on billing-related matters;
  5. Undertake studies, simulations, reports and special assignments related to revenue regulation and billing-related issues;
  6. Prepare correspondences to existing and prospective customers on all billing-related issues and concerns; and
  7. Conducts assessment of external and internal audit findings and proposed recommendations to ensure compliance to audit recommendations.
  8. Serves as resource person during internal and external meetings including presentation of NGCP Billing to internal and external customers; and
  9. Handle customer complaints, inquiries and other billing related issues

Responsibility 3:  SAFETYAND QUALITY MANAGEMENT

Complies with NGCP safety and qualitystandards and policies.

Tasks:

  1. Complies with the applicable practices, regulations and standards of NGCP on safety and quality;
  2. Participates in self-audit procedures within the Section to ensure compliance with safety and quality standards of the company; and
  3. Educates oneself on pertinent safety and quality regulations and upholds a culture of safety and quality in NGCP.

 



Requirements:

·   Bachelor’s Degreepreferably in Engineering, Statistics, Economics, Accounting, InformationTechnology, Computer Science, Computer Engineering or other Courses

·   Two (2) years ofrelevant work experience

·   Preferably withexperience in billing administration and customer relations/interface



Interested applicants are requested to send their updated resume to [email protected].